Refund Policy

At Success Psychology Ltd, we value our clients and strive to provide exceptional services and events. We understand that sometimes plans change, and we are committed to offering flexible solutions to accommodate your needs. Please read our refund policy carefully to understand your options:

1. No Monetary Refunds

Success Psychology Ltd does not issue monetary refunds for any of our services, events, or products. Instead, we offer discounts on future events and services as a form of credit for any cancellations or dissatisfaction.

2. Cancellation Policy

Events and Workshops:
- If you cancel your registration 14 days or more before the event or workshop date, you will receive a 100% discount credit for the amount paid, applicable to any future event or service within the next 12 months.
- Cancellations made between 7-13 days before the event or workshop date will receive a 50% discount credit for the amount paid.
- No discount credit will be issued for cancellations made less than 7 days before the event or workshop date.

Services (e.g., Coaching Sessions, Consultations):
- Cancellations made 48 hours or more before the scheduled service will receive a 100% discount credit for the amount paid, applicable to any future service within the next 12 months.
- Cancellations made between 24-48 hours before the scheduled service will receive a 50% discount credit for the amount paid.
- No discount credit will be issued for cancellations made less than 24 hours before the scheduled service.

3. Applying Discount Credits

Discount credits can be used for any future event, workshop, or service offered by Success Psychology Ltd.
Discount credits are valid for 12 months from the date of issue.
To apply your discount credit, please contact us on social media or by email at connect@successpsychology.com when booking your next event or service.

4. Non-Transferable and Non-Exchangeable

Discount credits are non-transferable and cannot be exchanged for cash or any other form of compensation.
Discount credits cannot be combined with other promotions or discounts.

5. Changes and Cancellations by Success Psychology Ltd

In the unlikely event that Success Psychology Ltd needs to cancel or reschedule an event or service, you will be notified as soon as possible.
You will receive a 100% discount credit for the amount paid, applicable to any future event or service within the next 12 months.

6. Special Circumstances

We understand that emergencies and special circumstances can arise. If you have an exceptional situation, please contact our customer service team, and we will do our best to accommodate your needs within our policy framework.

7. Contact Us

For any questions or concerns regarding this refund policy, please contact our customer service team at:

Email: connect@successpsychology.com
Phone:

Thank you for your understanding and cooperation. We appreciate your continued support and look forward to serving you at Success Psychology Ltd.